For sellers on amazon.de

Get impermissible Amazon reviews removed

AMZDelete finds reviews that show signs of violating Amazon’s guidelines or applicable law. Our partner law firm checks each case and requests removal if it considers that worthwhile. You only pay if the review is gone afterward.

€129 net per removed review, as low as €99 for larger orders, only if successful
No base fee
No Seller Central access needed
Every case checked by an attorney

AMZDelete

Customer area / Reviews

Search ASIN or text

amazon.de · DE MH

Reviews

5 products · last analysis today, 8:12 AM

ExportCreate order

Analyzed1,284reviews, last 90 days

Flagged37awaiting your decision

In progress12with the law firm or Amazon

Removed21since June 2026

Flagged37Not flagged1,210Ordered33Ignored4All1,284

Review	Product	Date	Flag	Status
Way too late Package arrived three days late and the box was dented.	Stainless steel bottle, 1 LB0DK4L7Q2M	Sep 12, 2026	Shipping, not product	Flagged
Stay away Scam company, they sell counterfeit goods to their customers here.	Bamboo cutting board, set of 3B0CX7Y2M4K	Sep 10, 2026	DefamatoryStatement of fact	Flagged
Wrong color Ordered blue, got a green mat.	Cork yoga mat, 6 mmB0D1QW8E3R	Sep 9, 2026	Order fulfillment	Flagged
Better to buy elsewhere The model from [brand] is better and cheaper, get that one.	Stainless steel bottle, 1 LB0DK4L7Q2M	Sep 7, 2026	Competitor reference	Flagged
Junk Junk. Broke after a week. Junk.	Stainless steel garlic pressB0BZ5T9K1P	Sep 5, 2026	Same text on 4 listings	Law firm checking
Never again Amazon customer service was unfriendly and did not help.	Cork yoga mat, 6 mmB0D1QW8E3R	Sep 2, 2026	Amazon service	Removed

AMZDelete 37 flagged

Musterhandel GmbH · amazon.de3 selected

Way too late

Package arrived three days late and the box was dented.

Shipping, not product

Stay away

Scam company, they sell counterfeit goods to their customers here.

DefamatoryStatement of fact

Better to buy elsewhere

The model from [brand] is better and cheaper, get that one.

Competitor reference

Create order

Example view with demo data.

How it works

Three steps, and you decide at each one

Nothing happens without your order. You see every review with the reasoning before the law firm takes it on.

Enter your listings

Enter an ASIN, product link or product name. We read the 1-star and 2-star reviews on amazon.de. No access to Seller Central is needed.

Select and place your order

You see all 1-star and 2-star reviews, flagged ones first. You can add any of them to your order, flagged or not. With your first order, you engage the law firm online.

The law firm takes over

The partner law firm checks each case from a legal standpoint. If it considers a removal request worthwhile, it reports the review to Amazon. You can follow the status in the dashboard. You are only billed after the removal.

Calculator

What you gain and what it costs

Move the slider to the number of reviews in your order. The calculator shows the new average if all of them are removed, and your price per removed review.

Reviews in your order5

Your product, for the new average

Total reviews60

Current average4.0

Today4.0

After4.3+0.3

Your price per removed review

€129net, plus VAT

for 5 reviews in the order

At most 5 × €129 = €645 plus VAT, only if all of them are removed.

You are only charged for reviews that are actually removed after being reported.

Simplified calculation, as if the removed reviews had 1 star. Amazon weights reviews itself, for example by how recent they are, so the average may differ slightly. The price applies per order: it depends on the number of reviews in the order and applies to each of them that is removed. Multiple orders are not added together. Sample calculation, no guarantee of results.

Pricing

You only pay for reviews that were removed

Analysis and monitoring are free. The price covers everything, including the work of the partner law firm. You only pay for reviews that are actually removed after being reported.

Per review

€129per removed review

net, plus VAT · technology and law firm included

Reviews per order	Price per removed review
1 to 10	€129
11 to 50	€119
51 to 200	€109
201 or more	€99

The price depends on the number of reviews in the order. It is fixed when the order is placed and applies to every review in that order that is removed. Example: an order with 82 reviews costs €109 per removed review, even if not all of them are removed. A later order with 5 reviews costs €129 per removed review.

Start for free

Agencies and portfolios

On request

Terms for multiple brands, plus VAT

One account per brand, set up by us on request
Terms for multiple brands by arrangement
The seller or brand owner engages the law firm directly
Dedicated contact person

More for agencies

What we check

We look for the grounds Amazon accepts

Amazon does not delete a review just because it is negative or unfair. It takes a violation of the Community Guidelines or of applicable law. AMZDelete looks for these signs in every review:

Off-topic: rates shipping, packaging or Amazon’s service instead of the product
False statements of fact: untrue accusations such as fraud, expired goods or side effects
Insults and abusive criticism unrelated to the matter at hand
Fake or paid: identical wording, suspicious clusters
Competitors and prohibited content such as links or advertising

You know your product best. If there was no purchase or the statements about your product are wrong, simply approve the review yourself, even if it is not flagged. The law firm checks each case individually.

Review from September 12, 2026Flagged

Way too late. Package arrived three days late and the box was dented. Won’t order here again.

Rates the delivery, not the product

The review only describes shipping time and packaging. It says nothing about the product itself.

Basis: Amazon Community Guidelines

IgnoreAdd to order

Examples

What can be challenged and what stays up

Four typical 1-star and 2-star reviews and how they are usually assessed. Not every bad review is impermissible, and the law firm will tell you so.

Verified Purchase

Waited a week

Delivery took a week and the courier just left the package outside the door. One star.

Removal request possibleRates the delivery, not the productBasis: Amazon Community Guidelines

No Verified Purchase

Stay away

Scam company! They sell counterfeit goods here, there is no way this is an original.

Removal request possibleFalse claim if you can prove your goods are genuine. In addition, no purchase is apparent.Basis: violation of law, removal request by the law firm

No Verified Purchase

Better to buy elsewhere

The model from another brand is better and cheaper. Buy that one instead.

Removal request possiblePromotes a competitor, with no apparent purchaseBasis: Community Guidelines, possibly competition law

Verified Purchase

Okay, nothing more

Keeps things warm, but not as long as described. Only lukewarm after six hours. Okay for the price.

Stays upPersonal experience with the product. Criticism alone is not enough for removal.A removal request is usually not worthwhile here

Fictional examples, not customer reviews and no guarantee of results. Amazon decides whether a review is removed. The law firm checks each case individually beforehand.

Law firm

The legal review is done by an attorney, not an algorithm

Having reviews removed is a legal service. That is why the check and the submission are handled under a separate engagement with our partner law firm.

You engage the law firm and grant power of attorney once, online
Submission through the reporting channels Amazon provides for this
Attorney confidentiality for everything the law firm receives under the engagement

Our partner law firm in BerlinAttorney, member of the Berlin Bar Association

Partner law firmAttorney · Berlin

Engagement and power of attorney

The law firm checks the reviews you have approved and requests their removal from Amazon.

I engage the partner law firm and grant it power of attorney for the cases I order.

The fees are billed together through AMZDelete.

Signature · Max Mustermann, Musterhandel GmbH

View power of attorney as PDFEngage the law firm

Frequently asked questions

Can’t find your question? Write to us using the contact form.

Does this put my Amazon account at risk?

Your seller account stays out of it: AMZDelete does not need access to Seller Central and only reads reviews that are publicly visible on amazon.de. The law firm submits the removal request through the reporting channels Amazon provides for this.

Which reviews can be removed?

Reviews that violate Amazon’s guidelines or applicable law: for example, if they only rate the shipping, make false statements of fact, contain insults or are not based on the reviewer’s own experience. Criticism of a real defect stays up. More on this in the guide.

What does it cost if a review is not removed?

Nothing. You are only charged for reviews that are actually removed after being reported.

Can I also include reviews that are not flagged in an order?

Yes. The flags are an automatic pre-sorting, not a limit. You can include any 1-star or 2-star review in an order, for example if there was no matching purchase or the statements about your product are wrong. The law firm checks each case individually. If it does not consider a removal request worthwhile, it does not take on the case, and it costs you nothing.

Do I see anything before I create an account?

Yes. After you enter the ASIN, a free quick preview shows the stars, the distribution and roughly how many 1-star or 2-star reviews there are. To check each individual review, you create a free account.

Who is my contract with?

With AMZDelete for the software and with the partner law firm for the legal review. You engage the law firm online with your first order. The law firm’s work is included in the price per removed review. Both are billed together through AMZDelete.

How long does it take until a review is gone?

That depends on Amazon. In the removal request, the law firm gives Amazon a deadline of 14 days. You can see the status of each case in the dashboard.

Which marketplaces are supported?

At launch, amazon.de. Only reviews posted on amazon.de are checked.

Guide

Know-how for Amazon sellers

Which reviews Amazon removes, how to report them and what it costs.

All guides

5 min read

Check your reviews for free

You see every review before you order anything. You only pay if successful: €129 net per removed review, as low as €99 for larger orders, with no base fee.